Shipping Within New Zealand
We offer Free Shipping within New Zealand for orders over $60. This is an overnight service within the North Island, a 2 day service to the South Island and allow an extra day for rural delivery. Please note these are the targeted delivery times and are an estimate. These parcels are tracked and you will be emailed a tracking number when your parcel leaves our store.
Please let us know if your parcel has not arrived at its destination within 1 week and we will do what we can to help ensure it is delivered safely. We will not be held liable for a failed national delivery if we are not notified of the problem within two weeks of the order being shipped.
International Shipping
Our website will work out your shipping costs to most places in the world. We use New Zealand Post International Air which has a delivery target of 3-10 working days. You will be sent an email the day your parcel leaves the store.
Please let us know if your parcel has not arrived at its destination within 3 weeks and we will do what we can to help ensure it is delivered safely. If a parcel is unable to be delivered for any reason, we will do what we can to assist you, but will not be held liable for a failed delivery. Items will be refunded once they are returned excluding postage costs or can be sent again at buyers expense. We will not be held liable for a failed international delivery if we are not notified of the problem within four weeks of the order being shipped.
*Please note that deliveries outside NZ may be subject to import duty and local taxes. The buyer is liable for payment of any country import tax/duty, VAT, GST at the time of entry into the country of destination. For more information about import taxes/duties & VAT or GST please contact your local customs office. Please notify friends if sending a gift overseas.
Here is a list of the minimum value of the goods below which no duties and taxes are being collected by Customs
* The duty and tax information given below is subject to change, and we cannot guarantee that it is the most up-to-date information.
Andorra | 12 EUR |
Argentina | 25 USD |
Armenia | 150,000 Armenian Drams |
Australia | 1,000 AUD |
Austria | 150 EUR (Customs duties) 22 EUR (VAT) |
Azerbaijan | 1,000 USD and 50 kg 200 USD and 20 kg |
Bahrain | No de minimis |
Bangladesh | 1,000 Taka |
Belarus | 10 EUR |
Belgium | 150 EUR (Customs duties) 22 EUR (VAT) |
Belize | 50 USD |
Bolivia | 100 USD |
Bulgaria | 150 EUR (Customs duties) 15 EUR (VAT) |
Brazil | 50 USD |
Brunei | 400 BND |
Cambodia | 50 USD |
Canada | 20 CAD |
Chile | 30 USD |
China | Shipments with duty and VAT liability less than RMB 50 |
Colombia | 200 USD |
Costa Rica | No de minimis |
Croatia | 150 EUR (Customs duties) 22 EUR (VAT) |
Cyprus | 150 EUR (Customs duties) 17 EUR (VAT) |
Denmark | 150 EUR (Customs duties) 22 EUR (VAT) |
Dominican Republic | 200 USD |
Ecuador | 400 USD & 400 KG |
France | 150 EUR (Customs duties) 22 EUR (VAT) |
Georgia | 500 GEL and 30 kg 1000 GEL and 50 kg 3000 GEL and 50 kg |
Germany | 150 EUR (Customs duties) 22 EUR (VAT) |
Greece | 150 EUR (Customs duties) 22 EUR (VAT) |
Guatemala | Not applicable |
Honduras | 500 USD with certain exceptions |
Hungary | 150 EUR (Customs duties) 22 EUR (VAT) |
Iceland | 1000 Icelandic Krona |
India | 10000 INR |
Indonesia | 50 USD |
Iran | <50 USD |
Ireland | 150 EUR (Customs duties)22 EUR (VAT) |
Israel | 100 USD |
Italy | 150 EUR (Customs duties)22 EUR (VAT) |
Japan | 10000 JPY |
Jordan | 20 Jordan dinars for commercial samples |
Korea | 150 USD (FOB) 200 USD |
El Salvador | No de minimis |
Estonia | 150 EUR (Customs duties)21.98 EUR (VAT) |
Ethiopia | 20 EUR |
Finland | 150 EUR (Customs duties)22 EUR (VAT) |
Latvia | 150 EUR (Customs duties)22 EUR (VAT) |
Liberia | 150 USD |
Lithuania | 150 EUR (Customs duties)22 EUR (VAT) |
Luxembourg | 150 EUR (Customs duties)22 EUR (VAT) |
Malaysia | 500 MYR |
Malta | 150 EUR (Customs duties)22 EUR (VAT) |
Mexico | 50 USD |
Mexico | 300 USD |
Morocco | 300 Moroccan Dirham |
Netherlands | 150 EUR (Customs duties)22 EUR (VAT) |
Norway | 200 NKR 22 EUR (VAT) |
Panama | 100 USD |
Paraguay | 100 USD |
Peru | 200 USD |
Philippines | 15 PHP |
Poland | 150 EUR (Customs duties)22 EUR (VAT) |
Portugal | 150 EUR (Customs duties)22 EUR (VAT) |
Qatar | 822 USD |
Romania | 150 EUR (Customs duties)22 EUR (VAT) |
Russia | 7964 RUR |
Rwanda | <400 USD |
Saint Lucia | No de minimis |
Singapore | 400 SGD |
Slovakia | 150 EUR (Customs duties)22 EUR (VAT) |
Slovenia | 150 EUR (Customs duties)22 EUR (VAT) |
Spain | 150 EUR (Customs duties)22 EUR (VAT) |
Latvia | 150 EUR (Customs duties)22 EUR (VAT) |
Liberia | 150 USD |
Lithuania | 150 EUR (Customs duties)22 EUR (VAT) |
Luxembourg | 150 EUR (Customs duties)22 EUR (VAT) |
Malaysia | 500 MYR |
Malta | 150 EUR (Customs duties)22 EUR (VAT) |
Mexico | 50 USD |
Mexico | 300 USD |
Morocco | 300 Moroccan Dirham |
Netherlands | 150 EUR (Customs duties)22 EUR (VAT) |
Norway | 200 NKR 22 EUR (VAT) |
Panama | 100 USD |
Paraguay | 100 USD |
Peru | 200 USD |
Philippines | 15 PHP |
Poland | 150 EUR (Customs duties)22 EUR (VAT) |
Portugal | 150 EUR (Customs duties)22 EUR (VAT) |
Qatar | 822 USD |
Romania | 150 EUR (Customs duties)22 EUR (VAT) |
Russia | 7964 RUR |
Rwanda | <400 USD |
Saint Lucia | No de minimis |
Singapore | 400 SGD |
Slovakia | 150 EUR (Customs duties)22 EUR (VAT) |
Slovenia | 150 EUR (Customs duties)22 EUR (VAT) |
Spain | 150 EUR (Customs duties)22 EUR (VAT) |
Sweden | 150 EUR (Customs duties) |
Switzerland | Total duties/taxes less than 5 CHF are waived |
Chinese Taipeh | 3000 TWD |
Thailand | 1000 Thai Baht |
Uganda | 10 USD |
Ukraine | 100 USD |
United Kingdom | 150 EUR (Customs duties) 15 GBP (VAT) |
Uruguay | 200 USD |
United States | 800 USD |
Venezuela | 100 USD |