Shipping Within New Zealand
We offer Free Shipping within New Zealand for orders over $60. This is an overnight service within the North Island, a 2 day service to the South Island and allow an extra day for rural delivery. Please note these are the targeted delivery times and are an estimate. These parcels are tracked and you will be emailed a tracking number when your parcel leaves our store.

Please let us know if your parcel has not arrived at its destination within 1 week and we will do what we can to help ensure it is delivered safely. We will not be held liable for a failed national delivery if we are not notified of the problem within two weeks of the order being shipped.

International Shipping
Our website will work out your shipping costs to most places in the world. We use New Zealand Post International Air which has a delivery target of 3-10 working days. You will be sent an email the day your parcel leaves the store.

Please let us know if your parcel has not arrived at its destination within 3 weeks and we will do what we can to help ensure it is delivered safely. If a parcel is unable to be delivered for any reason, we will do what we can to assist you, but will not be held liable for a failed delivery. Items will be refunded once they are returned excluding postage costs or can be sent again at buyers expense. We will not be held liable for a failed international delivery if we are not notified of the problem within four weeks of the order being shipped.

*Please note that deliveries outside NZ may be subject to import duty and local taxes. The buyer is liable for payment of any country import tax/duty, VAT, GST at the time of entry into the country of destination. For more information about import taxes/duties & VAT or GST please contact your local customs office. Please notify friends if sending a gift overseas. 
Here is a list of the minimum value of the goods below which no duties and taxes are being collected by Customs
* The duty and tax information given below is subject to change, and we cannot guarantee that it is the most up-to-date information.