Shipping Within New Zealand
We offer Free Shipping within New Zealand for orders over $60. This is an overnight service within the North Island, a 2 day service to the South Island and allow an extra day for rural delivery. Please note these are the targeted delivery times and are an estimate. These parcels are tracked and you will be emailed a tracking number when your parcel leaves our store.

Please let us know if your parcel has not arrived at its destination within 1 week and we will do what we can to help ensure it is delivered safely. We will not be held liable for a failed national delivery if we are not notified of the problem within two weeks of the order being shipped.

International Shipping
Our website will work out your shipping costs to most places in the world. We use New Zealand Post International Air which has a delivery target of 3-10 working days. You will be sent an email the day your parcel leaves the store.

Please let us know if your parcel has not arrived at its destination within 3 weeks and we will do what we can to help ensure it is delivered safely. If a parcel is unable to be delivered for any reason, we will do what we can to assist you, but will not be held liable for a failed delivery. Items will be refunded once they are returned excluding postage costs or can be sent again at buyers expense. We will not be held liable for a failed international delivery if we are not notified of the problem within four weeks of the order being shipped.

*Please note that deliveries outside NZ may be subject to import duty and local taxes. The buyer is liable for payment of any country import tax/duty, VAT, GST at the time of entry into the country of destination. For more information about import taxes/duties & VAT or GST please contact your local customs office. Please notify friends if sending a gift overseas. 
Here is a list of the minimum value of the goods below which no duties and taxes are being collected by Customs
* The duty and tax information given below is subject to change, and we cannot guarantee that it is the most up-to-date information.

Andorra12 EUR
Argentina25 USD
Armenia150,000 Armenian Drams
Australia1,000 AUD
Austria150 EUR (Customs duties) 22 EUR (VAT)
Azerbaijan1,000 USD and 50 kg 200 USD and 20 kg
BahrainNo de minimis
Bangladesh1,000 Taka
Belarus10 EUR
Belgium150 EUR (Customs duties) 22 EUR (VAT)
Belize50 USD
Bolivia100 USD
Bulgaria150 EUR (Customs duties) 15 EUR (VAT)
Brazil50 USD
Brunei400 BND
Cambodia50 USD
Canada20 CAD
Chile30 USD
ChinaShipments with duty and VAT liability less than RMB 50
Colombia200 USD
Costa RicaNo de minimis
Croatia150 EUR (Customs duties) 22 EUR (VAT)
Cyprus150 EUR (Customs duties) 17 EUR (VAT)
Denmark150 EUR (Customs duties) 22 EUR (VAT)
Dominican Republic200 USD
Ecuador400 USD & 400 KG
France150 EUR (Customs duties) 22 EUR (VAT)
Georgia500 GEL and 30 kg 1000 GEL and 50 kg 3000 GEL and 50 kg
Germany150 EUR (Customs duties) 22 EUR (VAT)
Greece150 EUR (Customs duties) 22 EUR (VAT)
GuatemalaNot applicable
Honduras500 USD with certain exceptions
Hungary150 EUR (Customs duties) 22 EUR (VAT)
Iceland1000 Icelandic Krona
India10000 INR
Indonesia50 USD
Iran<50 USD
Ireland150 EUR (Customs duties)22 EUR (VAT)
Israel100 USD
Italy150 EUR (Customs duties)22 EUR (VAT)
Japan10000 JPY
Jordan20 Jordan dinars for commercial samples
Korea150 USD (FOB) 200 USD
El SalvadorNo de minimis
Estonia150 EUR (Customs duties)21.98 EUR (VAT)
Ethiopia20 EUR
Finland150 EUR (Customs duties)22 EUR (VAT)
Latvia150 EUR (Customs duties)22 EUR (VAT)
Liberia150 USD
Lithuania150 EUR (Customs duties)22 EUR (VAT)
Luxembourg150 EUR (Customs duties)22 EUR (VAT)
Malaysia500 MYR
Malta150 EUR (Customs duties)22 EUR (VAT)
Mexico50 USD
Mexico300 USD
Morocco300 Moroccan Dirham
Netherlands150 EUR (Customs duties)22 EUR (VAT)
Norway200 NKR 22 EUR (VAT)
Panama100 USD
Paraguay100 USD
Peru200 USD
Philippines15 PHP
Poland150 EUR (Customs duties)22 EUR (VAT)
Portugal150 EUR (Customs duties)22 EUR (VAT)
Qatar822 USD
Romania150 EUR (Customs duties)22 EUR (VAT)
Russia7964 RUR
Rwanda<400 USD
Saint LuciaNo de minimis
Singapore400 SGD
Slovakia150 EUR (Customs duties)22 EUR (VAT)
Slovenia150 EUR (Customs duties)22 EUR (VAT)
Spain150 EUR (Customs duties)22 EUR (VAT)
Latvia150 EUR (Customs duties)22 EUR (VAT)
Liberia150 USD
Lithuania150 EUR (Customs duties)22 EUR (VAT)
Luxembourg150 EUR (Customs duties)22 EUR (VAT)
Malaysia500 MYR
Malta150 EUR (Customs duties)22 EUR (VAT)
Mexico50 USD
Mexico300 USD
Morocco300 Moroccan Dirham
Netherlands150 EUR (Customs duties)22 EUR (VAT)
Norway200 NKR 22 EUR (VAT)
Panama100 USD
Paraguay100 USD
Peru200 USD
Philippines15 PHP
Poland150 EUR (Customs duties)22 EUR (VAT)
Portugal150 EUR (Customs duties)22 EUR (VAT)
Qatar822 USD
Romania150 EUR (Customs duties)22 EUR (VAT)
Russia7964 RUR
Rwanda<400 USD
Saint LuciaNo de minimis
Singapore400 SGD
Slovakia150 EUR (Customs duties)22 EUR (VAT)
Slovenia150 EUR (Customs duties)22 EUR (VAT)
Spain150 EUR (Customs duties)22 EUR (VAT)
Sweden150 EUR (Customs duties)
SwitzerlandTotal duties/taxes less than 5 CHF are waived
Chinese Taipeh3000 TWD
Thailand1000 Thai Baht
Uganda10 USD
Ukraine100 USD
United Kingdom150 EUR (Customs duties) 15 GBP (VAT)
Uruguay200 USD
United States800 USD
Venezuela100 USD